Privacy Policy
How Wadebridge House Clearance collects, uses and protects your personal information. Last updated: 21 September 2026.
Who we are. Wadebridge House Clearance ("we", "us") is a house clearance service based in Wadebridge, Cornwall. For the purposes of UK data protection law, we are the data controller for the personal information described in this policy. You can contact us at info@wadebridgehouseclearance.co.uk or on 01208 636881.
What information we collect
When you contact us through our website quote form, by phone, or by email, we may collect:
- Your name
- Your phone number
- Your postcode
- Any details you provide about the property or items to be cleared
Our website quote form does not ask for your email address. If you choose to email us directly, we will hold the contents of that email and your email address.
Why we collect it
We use your information only to:
- Respond to your enquiry and provide a quote
- Arrange and carry out the clearance work you have asked us to do
- Keep basic records of jobs for accounting and legal purposes
Our lawful basis for processing is your consent (when you submit the form or contact us) and our legitimate interest in responding to enquiries and running our business. Where we carry out work for you, processing is also necessary for the performance of our contract with you.
How long we keep it
We keep enquiry details only for as long as needed to respond and to complete any work, and job records for up to six years to meet accounting and tax obligations. After that, information is securely deleted.
Who we share it with
We do not sell or rent your personal information. We only share it where necessary with:
- Our own staff and any trusted subcontractors working on your clearance
- Our email and website hosting providers, who process data on our behalf
- Professional advisers (for example, an accountant) where required
- Law enforcement or regulators, if we are legally obliged to do so
How we protect it
Our website is served over HTTPS. Enquiries submitted through the site are transmitted securely and delivered by email to our business inbox. Access to that inbox is limited to the people who need it to respond to you.
Your rights
Under UK data protection law you have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete information we no longer need
- Object to or restrict how we use your information
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at info@wadebridgehouseclearance.co.uk.
Cookies
Our website does not set any cookies of its own. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.